The IT Circle SMS Communication Service Privacy Policy

Effective Date: September 20, 2025
At The IT Circle, we are committed to protecting the privacy and security of the personal information of our employees, contractors, and clients. This privacy statement explains how we collect, use, and protect personal information through our use of Zoom SMS messaging services.
1. Scope This policy applies to personal information collected through our use of Zoom SMS communication services. It does not apply to information collected through other means, such as our website or in-person interactions.
2. Information Collection We may collect personal information when using Zoom SMS communication services, such as:
  • Phone numbers
  • Message content
  • Other personal information you provide to facilitate SMS communication
3. Purpose of SMS Communication We use SMS communication for the following purposes:
  • Communicating with and between employees and contractors for internal business operations.
  • Responding to client inquiries and providing customer support.
  • Sending quick updates, appointment reminders, or follow-ups.
  • To comply with applicable laws and regulations. We do not use our SMS service for promotional or marketing purposes.
4. Consent By providing your phone number and initiating a text message conversation with us, you are giving your implied consent to receive subsequent communications related to the purpose of your initial message. Employees and contractors provide their consent to this communication as a condition of their employment or contract.
5. Information Sharing We do not sell or share personal information collected through our use of Zoom SMS messaging services with any third parties or affiliates for marketing or promotional purposes. We may share your information with service providers who assist us in providing messaging services, as required by law, or with your explicit consent.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Opt-Out and Help You can opt-out of receiving SMS messages from us at any time by replying to any message with the word STOP. If you need help, you can reply with the word HELP for more information.
7. Data Security We implement reasonable security measures to protect personal information collected when using Zoom SMS communication services. We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
8. Your Rights You have the right to access, correct, or request the deletion of your personal information. If you have any concerns or complaints regarding our SMS communication practices, please contact us at privacy@theitcirclellc.com. We will address your concerns promptly and efficiently.